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1 Engineering: Precepts, Practices, and Cosmic Truths Karl Wiegers Process Impact Copyright 2018 Karl Wiegers Cosmic Truth #1 If you don t get the requirements right, it doesn t matter how well you execute the rest of the project. Engineering: Precepts, Practices, and Cosmic Truths 3 Copyright 2018 Karl Wiegers RE: Precepts, Practices, and Cosmic Truths 1 Copyright 2018 Karl Wiegers

2 What Is a Software Requirement? Anything that drives design choices. (Brian Lawrence) A statement of a customer need or objective, or of a condition or capability that a product must possess to satisfy such a need or objective. A property that a product must have to provide value to a stakeholder. (Karl Wiegers and Joy Beatty) are a specification of what should be implemented. They are descriptions of how the system should behave, or of a system property or attribute. They may be a constraint on the development process of the system. (Ian Sommerville and Pete Sawyer) Engineering: Precepts, Practices, and Cosmic Truths 4 Copyright 2018 Karl Wiegers Three Levels of Software Business Business Rules Vision and Scope Document User Quality Attributes User Document System Functional External Interfaces Constraints Software Specification Engineering: Precepts, Practices, and Cosmic Truths 5 Copyright 2018 Karl Wiegers RE: Precepts, Practices, and Cosmic Truths 2 Copyright 2018 Karl Wiegers

3 Cosmic Truth #2 Nowhere more than in the requirements do the interests of all the project stakeholders intersect. Engineering: Precepts, Practices, and Cosmic Truths 6 Copyright 2018 Karl Wiegers Stakeholders Project Manager Testers Other Stakeholders Customers Business Analyst Developers Users Engineering: Precepts, Practices, and Cosmic Truths 7 Copyright 2018 Karl Wiegers RE: Precepts, Practices, and Cosmic Truths 3 Copyright 2018 Karl Wiegers

4 Cosmic Truth #3 Customer involvement is the most critical factor in achieving software quality. Engineering: Precepts, Practices, and Cosmic Truths 8 Copyright 2018 Karl Wiegers Obtaining Customer Involvement Identify user classes Select product champions Have on-site customers Agree on customer rights and responsibilities Focus on usage, not on features use cases, user stories Build prototypes Engineering: Precepts, Practices, and Cosmic Truths 9 Copyright 2018 Karl Wiegers RE: Precepts, Practices, and Cosmic Truths 4 Copyright 2018 Karl Wiegers

5 Cosmic Truth #4 elicitation is a process of exploration, discovery & invention, not a simple collection process. Engineering: Precepts, Practices, and Cosmic Truths 10 Copyright 2018 Karl Wiegers Components of Engineering Engineering Development Management Elicitation Analysis Specification Validation clarify rewrite re-evaluate confirm and correct Engineering: Precepts, Practices, and Cosmic Truths 11 Copyright 2018 Karl Wiegers RE: Precepts, Practices, and Cosmic Truths 5 Copyright 2018 Karl Wiegers

6 Two Widely Used Methods Engineering: Precepts, Practices, and Cosmic Truths 12 Copyright 2018 Karl Wiegers Some Better Elicitation Activities Interviews Workshops Focus groups Observations Questionnaires System interface analysis User interface analysis Document analysis Engineering: Precepts, Practices, and Cosmic Truths 13 Copyright 2018 Karl Wiegers RE: Precepts, Practices, and Cosmic Truths 6 Copyright 2018 Karl Wiegers

7 Cosmic Truth #5 The requirements might be vague, but the product will be specific. Engineering: Precepts, Practices, and Cosmic Truths 14 Copyright 2018 Karl Wiegers How Much Detail Do You Need? Less Detail Extensive customer involvement Developers have considerable domain experience Precedents are available Packaged solution will be used Amount of detail needed in requirements More Detail Outsourced development Team is geographically dispersed Testing will be based on requirements Accurate estimates are needed Certification is needed traceability is needed Engineering: Precepts, Practices, and Cosmic Truths 15 Copyright 2018 Karl Wiegers RE: Precepts, Practices, and Cosmic Truths 7 Copyright 2018 Karl Wiegers

8 Cosmic Truth #6 engineering is a specialized project role. Engineering: Precepts, Practices, and Cosmic Truths 16 Copyright 2018 Karl Wiegers The Business Analyst: A Bridging Role sponsor business requirements size and complexity information project manager user reps user requirements functional & nonfunctional requirements development other stakeholders expectations & constraints functional & nonfunctional requirements testing Engineering: Precepts, Practices, and Cosmic Truths 17 Copyright 2018 Karl Wiegers RE: Precepts, Practices, and Cosmic Truths 8 Copyright 2018 Karl Wiegers

9 Cosmic Truth #7 Even the best requirements document cannot replace human dialog. Engineering: Precepts, Practices, and Cosmic Truths 18 Copyright 2018 Karl Wiegers Cosmic Truth #8 Change Happens. Engineering: Precepts, Practices, and Cosmic Truths 19 Copyright 2018 Karl Wiegers RE: Precepts, Practices, and Cosmic Truths 9 Copyright 2018 Karl Wiegers

10 Helping Change Happen Establish a change control process Establish a change control board Incorporate contingency buffers into plans Use an incremental development life cycle Recognize that change always has a price Engineering: Precepts, Practices, and Cosmic Truths 20 Copyright 2018 Karl Wiegers Cosmic Truth #9 You re never going to have perfect requirements. Engineering: Precepts, Practices, and Cosmic Truths 21 Copyright 2018 Karl Wiegers RE: Precepts, Practices, and Cosmic Truths 10 Copyright 2018 Karl Wiegers

11 A Practical Goal The objective of requirements development is to get requirements that are good enough to allow construction to proceed at an acceptable level of risk. Engineering: Precepts, Practices, and Cosmic Truths 22 Copyright 2018 Karl Wiegers RE: Precepts, Practices, and Cosmic Truths NO SURPRISES! Engineering: Precepts, Practices, and Cosmic Truths 23 Copyright 2018 Karl Wiegers RE: Precepts, Practices, and Cosmic Truths 11 Copyright 2018 Karl Wiegers

12 For Further Reading Software, 3 rd Ed. by Karl Wiegers and Joy Beatty (Microsoft Press, 2013) More About Software, by Karl E. Wiegers (Microsoft Press, 2006) Engineering: Precepts, Practices, and Cosmic Truths 24 Copyright 2018 Karl Wiegers RE: Precepts, Practices, and Cosmic Truths 12 Copyright 2018 Karl Wiegers

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