Customer Feedback Summary

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1 Customer Feedback Summary Of 767 customers surveyed, 473 responded Likely to Recommend 93% Clean & Safe 97% Communication 93% Installation Crew 97% Professional & Organized 96% Problem Resolution 92% Quality Of Workmanship 95% Quality Of Materials 98% Sales Knowledge 97% Schedule 97% Recent Reviews & Published Comments John C. PEGRAM, TN Jun 29, 2018 I am disappointed that I was not offered any of the enticements that I see on your TV commercials: e.g. free or cheap installation, low interest financing, or restaurant gift cards my estimate. It seems as if Justin knew I wanted your product, so he didn't have to offer me any of the special deals... Bobby D. Smyrna, TN Jun 20, 2018 The man that sold me this stuff said he would be back in two weeks. I haven't seen him since and I didn't receive my gift cards. I would not recommend them to anybody, they are overpriced. Page 1 of 6

2 Heather S. Smyrna, TN May 24, 2018 The best home improvement that we have ever made. Richard G. Hopkinsville, KY May 18, 2018 Beverly W. Southside, TN May 01, 2018 Kyle K. GOODLETTSVILLE, TN Apr 03, 2018 Barbara B. COOKEVILLE, TN Apr 03, 2018 Sharon S. HERMITAGE, TN Apr 03, 2018 did everything that I asked them to do and even cleaned up their mess. I am well pleased. Very expensive but worth it! I'm visually impaired, I can't climb on a ladder. Mark was very good, and the guys were helpful. I'm very happy that I don't have to climb on a ladder. I'm very happy. They did a great job and showed up right on time, if not a bit early. Pleasantly surprised! Roger H. CLARKSVILLE, TN Apr 02, 2018 I highly recommend LeafGuard. They are a excellent company to work with and very professional and veryhelpful and very courteous. All personnel we worked with were very professional and knowledgeable. Theconstruction material is of excellent quality and looks very nice on my house. Page 2 of 6

3 Debra T. CLARKSVILLE, TN Mar 30, 2018 Great quality and installation Robert M. Lebanon, TN Jan 30, 2018 Tommy T. Clarksville, TN Jan 29, 2018 Robert R. Winchester, TN Jan 26, 2018 Phillip N. La Vergne, TN Jan 26, 2018 Jordan T. Old Hickory, TN Nov 30, 2017 It's nice to work with a professional and courteous group. I see commercials on Leaf Guard and thought yeah really but the company is a great group of people and the product is more than great if that is possible. they were all I ever expected in a company of this caliber. They were very helpful and very professional all the way around from the salesman to the installers, everything was great! Good, sound work! Best in the business! Dana L. Nashville, TN Nov 19, 2017 The communication was poor. The material delivery was made on a weekend with 15 minutes notice, after I had specifically stated no weekend work. The salesman made the excuse that he wasn't in charge of that aspect of the job. The installers tried to put a downspout on my decorative Victorian post on... Page 3 of 6

4 Patsy P. Clarksville, TN Nov 04, 2017 Myrtle S. Camden, TN Oct 25, 2017 Marilyn P. Nashville, TN Sep 22, 2017 Ron C. Hilham, TN Sep 22, 2017 James B. New Johnsonville, TN Aug 25, 2017 My gutters were not cut and installed properly the first-time, so supervisors have been out 3 times, and workers have been out at least 4 times. Time only will tell if they are working properly. I was supposed to have received a $25 gift card (dinner 2) just an ESTIMATE, which I never received... Glad to have the LeafGuard System and not have to worry about my gutters. Very pleased with the representative and the work from LeafGuard. We are shortly approaching Fall which will give the new Leaf Guard Gutters the ultimate test since we live secluded in a wooded area with an abundance of hard woods and other trees and vegetation.i am anticipating the new Leaf Guard system to perm very well.bee I had to have the gutters cleaned... AWAITING T0 SEE HOWIT HANDLES THE OAK LEAFS Charles G. Columbia, TN Aug 21, 2017 Very professional, hard working young men. Kept the place clean as the worked and when they left you never knew they'd been here except my beautiful gutters of course. Page 4 of 6

5 Catherine T. Brentwood, TN Jul 23, 2017 Prompt, efficient and professional!! Margie B. Springfield, TN Jul 21, 2017 Sharon S. Nashville, TN Jul 21, 2017 Mike A. Lebanon, TN Jul 20, 2017 Rick S. Smyrna, TN Jul 17, 2017 Marilyn L. Smithville, TN Jun 16, 2017 I was very satisfied with the people that installed it and the representative. they were just excellent did great job GREAT installation. The price LeafGuard gutters is a little higher then their competitors but they are worth every penny. I will definitely spread the word. They were professional, and they have a good product to offer We are highly satisfied with everything. We love the new gutters and it's great not to have Niagra Falls when you walk out the door, the others were so bad. Charles F. Goodlettsville, TN May 16, 2017 I am highly satisfied with the product installed. Page 5 of 6

6 Darrell L. Baxter, TN May 15, 2017 Best gutter system out there! Page 6 of 6

Customer Feedback Summary

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