Fiscal Year Ended June 30, 2013

Transcription

1 Current Board of Directors: President Rev. Kevin Holder Pastor, Grace Baptist Church Bryans Road, MD Vice-President Mr. Don Sweeney, CPA Retired Partner, Ernst & Young Silver Spring, MD Secretary Ms. Barbara Taylor CWT/Action Travel Grp. Coor. & Retired Educator, PG County Dunkirk, MD Members Mrs. Doris Burch Hostess, Ambrose Funeral Home & Retired Educator, Baltimore Co Linthicum, MD Dr. George Casey Consultant/Owner, The Casey Group, LLC & Retired Loyola University Timonium, MD Mrs. Nancy Commeree Co-Owner & Media Consultant, KJU Productions, Frederick, MD Mrs. Carole Frank Trainer/Administrator, DHMH, Glen Burnie, MD Ms. Barbara High Realtor, Long & Foster and Retired Educator, Baltimore County, Perry Hall, MD Ms. Gail Jackson Administrator, Johns Hopkins University School of Medicine Baltimore, MD Dr. Andrea James Team Leader, Food and Drug Administration, Olney, MD Mr. Robert Michael, J.D. Partner, Shadoan, Michael, & Wells, LLP Rockville, MD Mr. Larry Wilhelm Owner, Friendly Farms Restaurant, Parkton, MD Mr. Kevin Young President, Adventist Behavioral Health, Rockville, MD Administrative Staff: Kim Cook, MSW, MA, LCSW-C Executive Director Tom Rodgerson, PhD, LCPC Church & Clergy Wellness Coordinator Matt Raeder, MSW, LCSW-C Clinical Supervisor Terry Bates, MS, LCPC Clinical Supervisor Sara Wiley, CPA Finance Coordinator Amy Patrick, MA, MA Administrative Coordinator Fiscal Year Ended June 3, 213 Ashton Baptist Church New Hampshire Ave, Ashton, MD 2861 Phone: , FAX P. O. Box 339, Ashton, MD 2861 Dear Partner of CentrePointe, There are many reasons why I m excited about serving in this ministry. One of the most important is our gifted and committed board of directors. When we come together for our meetings, there s a strong sense that we re participating in a mission that gets its power from God, whose goal is reconciliation and healing, in human lives and in the world. And each board member has his or her part to play in God's work of bringing wholeness to individuals, families, and communities. Our entire CentrePointe board joins me in giving thanks to God for another fruitful year of ministry, and for the ways that you've shared in it. Because you continue to be such an important part of our growing work, we want to keep you up to date on our progress. When I wrote to you this time last year, I highlighted the strategic plan that was helping set the course for CentrePointe s ministry over the next several years. Our board and staff have continued to work together to follow through on the primary objectives of that plan. We ve made further progress in developing our financial resources through fundraising activities and potential grants. We ve enhanced our visibility through community events, an expanded online presence, and additional outreach to churches. We ve positioned ourselves to be prepared for ongoing changes in health care policies and practices. We ve extended the reach of our ministry by opening additional counseling sites. We ve also focused on technology upgrades that will make us more efficient and effective, particularly since we provide counseling and consultative services at locations throughout the state of Maryland. We ve taken all these steps forward within an atmosphere of shared leadership. Together, our board and staff have maintained our focus on CentrePointe s core ministry of Christian counseling, while also stretching into new territory where we can participate in the work of Christ. Under the excellent leadership of our Executive Director, Kim Cook, we ve united longstanding ministries with new and exciting opportunities for service. During this past year, our ministry has been especially blessed with the addition of new board members, each of whom brings their personal background and professional experience to the table in such cooperative and fruitful ways. The unity, gifts, and enthusiasm of our board help set the tone for CentrePointe s daily ministry, in all the places where it happens. We ask for your prayers as we carry out our responsibilities for the governance and direction of the CentrePointe mission. Every dimension of our ministry requires the collaboration of dedicated people through whom the healing love of God touches our clients lives. This is particularly true of our counselors. As you explore our annual report, you ll see and hear all sorts of testimony to God s reconciling presence and power operating in their work. I know they join me in expressing gratitude for you, and for your partnership with us, to the glory of God. Respectfully, Rev. Kevin Holder President, Board of Directors

2 To Our Friends and Supporters: You likely know our story. It s a lot like the tale of the Little Engine that Could. No one was going to stop him from getting to the other side of the mountain because people were counting on him to be there. He did it despite seemingly insurmountable odds, without ever getting discouraged. CentrePointe helps people at all ages and stages, from young children to the elderly, and many in between. Offices are located all over the state, strategically dispersed into local communities. We offer a Christ-centered approach to professional counseling 86% Direct that seeks Client to Benefit bring a ripple effect of change in thinking, believing, and acting. 14% Administrative Costs Many people know the cloud that mental health problems bring. Yet, it is difficult to find help that is affordable, professional, and accessible. Did you know that many local agencies have waiting lists of over one year for new appointments? This is especially true in our most rural areas, but even for some age groups in urban areas, like school-aged children, the waits can be this long. In our state, there are many private practices that no longer accept insurance and some public agencies that accept Medicaid for the chronically mentally ill and the most poor in our communities. But, there are many, many people who fall in the gray area, people who are above the poverty line and fall somewhere below the upper income levels. These people cannot afford counseling unless they use insurance, pay on a sliding scale basis, or possibly even receive a scholarship. Very likely, they are the very profile of the family next door or just down the street from you. As Christians, we are called to minister to all in need. Who is my neighbor? Jesus was once asked. His answer was the story of the Good Samaritan, another great story for us to consider when facing a situation seeming to have no way out. The Samaritan took it upon himself to help the man in need; getting him to a safe place and then personally providing funds for his care. At CentrePointe, we live in this story every day. We do have many Silent Samaritans who contribute funds so that scholarships can be available for those in need. We have a growing number of women who have given to the Women Helping Women campaign to make sure that services are available and accessible to women in need when they might be most vulnerable. We have churches that donate office space and give financial and prayer support. They know that these contributions make it possible for CentrePointe to keep overhead very low, directing most all funds into direct service for those in need. We have business vendors that work hard to make sure we are getting the best rates possible, even donating goods and services, because they believe in what we are doing and want to widen our impact and remove obstacles. We have a new partnership with a hospital system that is like-minded in values and beliefs which opens up new doors in service accessibility for our clients needing medication and more extensive evaluations. We have board members who go above and beyond, who give countless hours of time to do behind the scenes work so that the counseling staff is freed up to focus on clinical work and has the budget and infrastructure to do so. We have an incredibly talented and dedicated staff, who do this work day in and day out because they know it makes a difference. We have the opportunity to be the care providers to those in need. We are so blessed. Kim Cook, LCSW-C Executive Director Healthy individuals lead to healthy families; healthy families lead to healthy churches; healthy churches lead to healthy schools, organizations, businesses, and ultimately healthy communities. Thank you for partnering with us in this work. Current Counseling Staff: Marlene Backert, MA, LCPC, Port Deposit & Bel Air Terry Bates, MS, LCPC, Glen Burnie & Middle River Lynnda Bird, MS, LCPC, Eldersburg Carolyn Buresh, MS, LCPC, Ellicott City & Silver Spring Katie Cashin, MA, LGPC, Parkville & Canton Nancy Cheng, MA, LCPC, Rockville & Silver Spring Kim Cook, MSW, MA, LCSW-C, Rockville & Ashton Elizabeth Devilbiss, MA, LCPC, Frederick Cheryl Fischer, MSW, LCSW-C, Bel Air & Parkville Cynthia Goeller, MA, LCPC, Frederick & Westminster Dan Holler, MS, MSW, LCSW-C, Frederick & Westminster Dionna Jones, MSW, LCSW-C, Waldorf Sherry McClurkin, MA, LGPC, Frederick & Knoxville Devlyn McCreight, MS, LGPC, Rockville, Columbia & Beltsville Cass Mitchell, MA, LGPC, Glen Burnie & Severn Julie Pratt, MS, LCPC, Clarksburg Matthew Raeder, MSW, LCSW-C, Severn Thomas Rodgerson, PhD, LCPC, Columbia Daniel Stinchcomb, MRE, MS, LCPC, Eldersburg & Ellicott City Dave Swenson, MA, LCPC, Hughesville & Dunkirk

3 Significant organizational changes and growth There is a growing numbers of referrals from families and individuals seeking Christ-centered counseling. In addition to friends, family members, and clergy that typically make referrals; we now receive referrals from hospitals and doctors asking if we would work with their patients who are requesting Christian counseling. CentrePointe has entered into a collaboration with the Adventist Hospital System/Adventist Behavioral Health, which gives our counseling clients access to psychiatry services. Together, we are thinking about geographic areas around the state that are most underserved with mental health care and how to place providers there. Three new board members were added. Kevin Young works in healthcare administration and also advises us about upcoming changes with the Affordable Healthcare Act. He is a member of United Methodist Church of Middletown. Nancy Commeree is experienced in non-profit development, marketing, and event planning. She is a member at Cornerstone Fellowship in Frederick. Skip Casey brings an extensive background in human resources and is also trained in coaching for clergy and professionals. He is a member of Mays Chapel United Methodist Church. Many opportunities to provide consultation were fulfilled by our Church and Clergy Wellness staff. They provide seminars, retreats, clergy coaching, church planter coaching, and conflict mediation services to churches. It is exciting to do preventative work, especially speaking at youth camps and at marriage retreats for pastors. It is hard, but sometimes necessary, to help churches navigate times of crisis or staff misconduct. As a member agency of Maryland Non-Profits, Kim Cook was able to participate in an eight day course for directors called Non-Profit Leadership Boot Camp/ Leadership Institute. Through Maryland Non-Profits, we have benefitted from vendors, referrals, webinars and research which provide both service quality and cost improvement measures to the agency. Due to the requirements of the Affordable Healthcare Act, we are facing deadlines requiring us to move into an electronic health record. This is very cost prohibitive to small agencies that have, until now, done medical charts on paper with a pen. We are working to get grant funding so we can comply with the federal mandates by 214. In preparation, we were able to establish secure internet and addresses for all staff members. Three effective fundraising efforts were completed. We had an annual benefit concert in November at Liberty Presbyterian Church in Eldersburg. This was followed by our end of year mail campaign. Then, we had our second Women Helping Women campaign followed by a thank you banquet at Friendly Farms Restaurant in April 213 which featured the first showing of our new promotion video. In its second year, we have six churches that have joined the Church Partnership Plan, offering churches an opportunity to support CentrePointe financially while receiving some perks at the same time. The pastors are especially expressing their appreciation for the vouchers we give that they can distribute to church members. These vouchers help get church members started in the counseling process that might otherwise be timid. Following our strategic plan (1/211), the focus remains in five key areas: establishing a sustainable financial plan, deepening staff skills and relationships, resource development of talent and funds, technology upgrades, and Church and Clergy Wellness program development. Fall Concert Guest artist, Bill Itzell and his family led in worship at the Fall Concert at Liberty Church, PCA Church. Women Helping Women Jessica Itzell singing an original song of her own. She has recently released her own CD. The concert was a great event for families to attend since the whole Itzell family was involved. Board member, Barbara Taylor, and volunteer Barbara Sweeney and their guests enjoy a beautiful day at Friendly Farms. Board member, Nancy Commeree and Executive Director, Kim Cook welcome guest speaker Tasha Levert. Board members Gail Jackson and Barbara High with their guests from Mars Hill Baptist Church.

4 Continuing Education Offered to Staff & Community Congregations as Family Systems, presented by Tom Rodgerson, PhD Genograms and Application in Clinical Settings, presented by Terry Bates, LCPC The Use of HIPAA Compliant Software for Clinical Record-keeping, presented by Kim Cook, LCSW-C Professional Ethics for Practice, presented by Carole Frank, LCPC The Ethics of Social Media, presented by Megan Mayforth, LCSW-C Emotional Freedom Techniques, presented by Dan Holler, LCSW-C Introduction to Imago Therapy, presented by Carolyn Buresh, LCPC Pastoral Diagnosis, Using Axis VI, presented by Tom Rodgerson, PhD Approved by National Board of Professional Counselors and Maryland Board of Social Workers as CEU provider Financial Updates Our fee for a counseling remains $115.. Our average collected fee was $7.. Our average cost per service hour was $ % Direct Client Benefit 14% Administrative Costs We rely on gifts and donations from associations, churches, and individuals to contribute the difference between our average cost and the collectible fee for a service hour. Financial operating information for the year ended June 3, 213, as follows: Operating Income $537,339 Contributions $ 47,138 Total Income $584,477 Program Expenses $496,569 Admin and Fundraising Expenses $ 85,853 Net Income $ 2,55 Facility Partnership We are grateful to the following congregations for providing space for counseling and administration: A copy of the agency s current financial statement is available by writing CentrePointe Counseling, Inc., Attn: Sara Wiley, P.O. Box 339, Ashton, MD 2861or by calling ext Ashton Baptist Church, Ashton Baltimore Baptist Association, Baltimore Baptist Convention of Maryland/Delaware, Columbia Canton Baptist Church, Baltimore Calvary Baptist Church, Bel Air Church at Covenant Park, Ellicott City Dunkirk Baptist Church, Dunkirk Evangelical Lutheran Church, Frederick Faith Baptist Church, Glen Burnie Faith Baptist Church, Knoxville First Baptist Church of Beltsville, Beltsville First Baptist Church of Frederick, Frederick Greenridge Baptist Church, Clarksburg Hope Baptist Church, Laurel Liberty Church, PCA, Inc., Owings Mills Middle River Baptist Church, Middle River Pleasant View Baptist Church, Port Deposit Potomac Baptist Association, Hughesville Redland Baptist Church, Rockville Trinity Baptist Church, Waldorf Viers Mill Baptist Church, Silver Spring Westminster Baptist Church, Westminster Volunteer of the Year: Barbara Sweeney of Silver Spring, MD Thank you for giving your time and energy to the ministry of CentrePointe Our educational events for the year included: continuing education workshops for counselors, marriage retreats, pastor training, deacon trainings, camp staff trainings, parent trainings, MOPS groups, and women s retreats. Many topics are available, call for more information. Staff Updates Six new counselors have joined the staff allowing us to have multiple providers at most sites. The staff continues to engage in service beyond their paid positions, using their skills on volunteer mission trips, local church service, area MOPS leadership, and volunteering for local agencies. We are blessed to celebrate the high school and college graduations of staff children, completion of cancer treatments, birth of staff children, and many other answered prayers in the lives of our staff. The staff enjoy doing life together and have been able to participate in trainings together, a staff retreat at Covenant Park, a staff picnic at Ashton Methodist, and a lively Christmas party at BCMD. We would like to express our appreciation for your ongoing support for this agency. CentrePointe, like other centers across the nation, is becoming the safety net that catches those underserved by our health care system, but who still need emotional and spiritual attention. To do that, we need to raise approximately $6, of our annual budget through donations or grants. This number is significantly lower than similar organizations because the generous donations of counseling space keep administrative costs low. Thus, 86 percent of every dollar received provides direct services to those in need. Thank You!

5 A Look at the Numbers FY12 FY13 3 Year Goal FY12 FY13 FY14 YTD Community-Based Educational Events Referring Churches Partners or Giving $ Site Churches FY12 FY13 3 Year Goal New People Served 665 Counseling Hours Provided % Clients who Attend Church % Clients Who are Female % Clients who Do Not Attend Church % Clients who are Male CLIENT AGE RANGE Client Denominational Background Baptist Assem. Of God Brethren Catholic Church of God Greek Orth Non-Den. Jehovah Jewish Lutheran Presbyterian Mormon Protestant Witness No Church Recent Statistics Snapshot 69% of our clients paid for counseling using their health insurance. Educational Events in the Community: 8 6,829 hours of counseling provided this year Top referral sources were clergy, friends, family, insurance, and website 72 consultation hours to clergy, congregations, and denominational staff 477 new counseling clients in 212 Clients come from 28 various faith backgrounds Our gender ratio remains consistent, about a 6/4 split of female/male clients Our of the 477 new clients, 69 were children (under age 18) Statistics taken from completed calendar year 212 We also offer sliding scale, fee scholarships, and a Minister s Counseling Service with reduced fee structures. This is made possible by your donations. Very few local counseling organizations provide these options, and very few faithbased agencies as well.

6 Success Stories Made Possible by Donors Like You: (these stories are based on true client experiences, but have been blended and changed to preserve individual s anonymity) Mike s doctor referred him to therapy after treating him for stomach pain and migraines. He was losing weight rapidly and missing work often. He was unable to leave his apartment at times because he was so overcome with social anxiety and negative thoughts about himself. He had just recently been left by his wife. He went to the emergency room a few times thinking he was having a heart attack, and was be told it was anxiety. The therapist diagnosed him with an adjustment disorder. With therapy, he was able to eat and sleep more regularly and get to work consistently. He did not need to return to the ER, because he learned to manage his anxiety and notice when it was increasing. The next time he found his heart racing, he knew to approach it as anxiety and not fall into fear of a heart attack which would have worsened the anxiety. Mike is now beginning to work on reconciling relationships, not just with his wife but many he is distant from right now. Peter is a young pastor. He has been in his church for 2 years, but can t seem to shake this feeling that no one is happy with the work he is doing. He knows he is giving it his very best effort, but critical thoughts run through his mind day and night. He has been losing sleep and actually started wondering if he should look for a new line of work. He started meeting with a counselor for coaching sessions. He knows he could go to another local pastor and seek advice, but he is so ashamed of his own self-doubt and wonders if it disqualifies him from service. The coaching sessions offer complete privacy and he is learning to trust God more fully. That surprised him, he shares. He thought he had a strong walk with God, but is beginning to see that he was trying to be a pastor in his own strength and maybe didn t want to trouble God with these details. Hmm, that might remind him of some family hurts, maybe it s time to resolve that and forgive hurts. Sally is a young mother with three children. Unfortunately, she is a single parent due to the incarceration of her spouse. Addictions have far reaching effects and the consequences are costly. Sally was referred by her pastor who felt she needed a safe place to get support beyond what the church could provide. They are assisting her financially and with child care, but knew that despite her very guarded and private presentation she had hurts and fears and questions. Sally has used therapy as a safe place to talk about her own childhood, which was less than supportive. She found herself pregnant soon after high school- she says maybe to escape her home, or maybe to have someone in this world that she knew loved her. Regardless, she now knows she wants to do better for her children, and is examining her own life and patterns to establish loving, healthy boundaries and open communication with her own children. The generational trend is changing. Lana is a 12 year old girl. She is very petite, probably because of some of the health issues she faces. Her mom and dad want her to grow up just as normal as every other kid, but it has been a rough road keeping her healthy. Mom explains that the heart medications are known to cause depression as a side effect. It seems so unjust that the very thing that should make you healthy is making you so very sad and void of energy. The family is running out of financial resources and yet, they know they have to get help for their daughter, especially before she is fully into her teenage years and social pressures get even more difficult. Lana has been working in therapy on thought catching and using some art to journal her feelings. The therapist taught her a relaxation technique using the scripture soar on wings like eagles, walk and not be faint as her focus. Mom says she has caught Lana using the strategies at home and reports she is smiling more each week. I just wanted to call and let you know that I am doing really well, really well. The kids are doing great and I feel good too. Thanks so much for all you did for me and my family. I can t believe how far we have come. --client

7 Women Helping Women Contributions Elaine Alt Cynthia Goeller Kemi Osias Linda Andrews Diane Gordon Paidon Products Harriet Backert Judith Griesemer Amy Patrick Marlene Backert Rita Hadlock Melanie Pauley Jeanne Banta Barbara High Leigh Peck Kimberly Barber Elaine Hill Peggy Peek Jeanne Bayer Catherine Hobbs Kerley Perminio Most Kathy Bingley Deborah Holder Anne Presbury Lynnda Bird June Holland Paula Pyecha Olga Booth Elaine Holler Cynthia Ray Jenny Brown Joanne Holmquist Suzanne Riley Doris Burch Jeanne Huggins Beverly Rodgerson Carolyn Buresh Sue Italiano Barbara Scott Ruth Casey Cleo Jackson Elaine Secker Janet Cash Marie E. Jackson Roxanne Steves Giuliana Centty Gail Jackson Joyce Swisher Amy Chay Sharon Jones Barbara Taylor Nancy Cheng Sang Barbara Kays Louise Thomas Kim Cook Julie Kays Eve Timchula Nancy Commeree Betty King Mary Frances Tracy Karen Custer Dawn Kilgore Carole Trump Gloria Dabbondanza Collette Kokinos TWW & Associates Elizabeth Devilbiss Patti Lewis Nan Waffen Deborah Dodsworth Susan McCracken Sandy Wehunt Terri Driver-Bishop Theodora McMahon Denise Wilhelm Debbra Dunn Ann Michael Stacy Woods Etta Emerick Lisa Miller Anonymous Amy Ferrell Adele Millwood Cheryl Fischer Cindy Foertschbeck Tracey Folio Carole Frank Memorial for Ian Williford: Barbara Martin Theodore Williford Judy Montgomery Carol Moore Marlene Moores Elizabeth Oliver Individual Contributions Marlene Backert Stephen & Lynnda Bird Doris Burch Kevin Holder Julie Kays Emily Michaelson Larry & Denise Wilhelm Allen Carter David Keyser Janice Hite Kathy Bingley Lynn Rice Robert & Jennifer Brown Scott Gearhart Cynthia & Vic Goeller Gail Jackson Steven & Kerley Most Dan & Eloise Stinchcomb Donald & Barbara Sweeney Sara Wiley Paul White Randy & Adel e Millwood Raymond White Sharon Owen Sherrod Schulze Virginia Lee Smith David Watson Heritage Donors ($1. or more): Robert & Kimberly Cook Carole Frank Barbara High Mid-Maryland Baptist Association Potomac Baptist Association Don & Barbara Sweeney Barbara Taylor Theodore Williford Business, Church, and Organization Contributions: Ashton Baptist Church, Ashton partner church Baltimore Baptist Association, Parkville Canton Baptist Church, Baltimore Calvary Baptist Church, Bel Air partner church Crossroads Church, Odenton partner church Dunkirk Baptist Church, Dunkirk partner church Grace Baptist Church, Bryan s Road partner church Kensington Baptist Church, Kensington Mars Hill Baptist Church, Baltimore Mid-Maryland Baptist Association, Eldersburg Parkville Baptist Church, Baltimore Patterson Park Baptist Church, Baltimore Potomac Baptist Association, Hughesville West Hyattsville Baptist Church, Hyattsville Westminster Baptist Church, Westminster partner church