Mission Integration. New Colleague Orientation. Content provided by: Marie Parker, RSM Director of Mission and Spiritual Care

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Mission Integration New Colleague Orientation Content provided by: Marie Parker, RSM Director of Mission and Spiritual Care Kelly Herron, MAPS Director of Mission and Catholic Identity

Presentation Objectives At the completion of this presentation you will have a deeper understanding of the following aspects of Mission Integration: Mission Statement, Core Values, Sensibilities Legacy and heritage Historical perspectives and evolution of health care mission Mission Integration today 2014 Trinity Health - Livonia, MI 2

Mission Statement We, Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. 3

Core Values Reverence We honor the sacredness and dignity of every person. Commitment to Those Who are Poor We stand with and serve those who are poor, especially those most vulnerable. Justice We foster right relationships to promote the common good, including sustainability of Earth. Stewardship We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care. Integrity We are faithful to who we say we are. 4

Sensibilities: Themes of Catholic Social Teaching Dignity of the Person The Common Good Solidarity Option for the Those Who are Poor / Vulnerable Subsidiarity: Association and Participation Dignity of Work / Rights of Works Stewardship 5

Video: Mission & Core Values http://www.youtube.com/watch?feature=player_embedded&v=2xmlh7hh8m0 Sister Mary Persico, I.H.M. Former Executive Vice President Mission Services 6

Historical Perspectives 2014 Trinity Health - Livonia, MI 7

Founding communities https://youtu.be/jqvojji3tr8 2013 CHE Trinity Health 8

Health System Founding Communities The Sisters of the Holy Cross Fr. Basil Moreau, Sr. Angela Gillespie, SC The Sisters of Mercy Catherine McAuley, RSM Sisters of Providence Catherine Horan Sr. Mary of Providence Franciscan Sisters of Allegany, NY Sister Mary Teresa O Neill The Sisters of Mercy 9

The Beginnings Red Rover Hospital Boat Civil War Nursing 10

Early Years 11

Through 1960s-1970s: The Family Business Pre1960-1970 12

Through 1970s-1990s: The Franchise Model Leaders of Systems That Came Together to Form Trinity Health and Catholic Health East John King Holy Cross Health System Ed Connors Mercy Health Services Dan Russell Eastern Mercy Health System Sr. Kathleen Popko, S.P. Sisters of Providence Health System Howard Watts Franciscan Sisters of Allegany Health System 1970s & 1990s 13

Through 1990s-2000s: Partnerships 1998 Catholic Health East formed 2000 Trinity Health formed Patient Centered Care Total Quality Management HMOs Realignment 1990 & 2000s 14

2000-Present Technology Ministry Formation 2000s Affordable Care Act 15

The Story Continues 16

Mission Integration Today 2014 Trinity Health - Livonia, MI 17

Mission Integration Today Catholic Identity Ministry Formation Spiritual Care Spirit At Work Ethics Mission, Core Values, Sensibilities 2013 CHE Trinity Health 18

Mission Integration: Catholic Identity Solidarity Caritas Catholic Identity Common Good Dignity Participation, Association, Cooperation Care for those who are poor Promoting Catholic Identity Assessment Catholic Social Teaching Ethical & Religious Directives Relationships Bishops/Sponsors Subsidiarity Stewardship Catholic Sensibilities 19

Sensibilities An attitude towards the world Appreciate & respond to complex cultural situations in a distinctively Catholic way A mindset, filter, a paradigm A way of looking at the world S

Core Values and Sensibilities Reverence -Caritas/Gratuitousness -Dignity of the Person Commitment to Those Who Are Poor -Care for the Poor -Solidarity Justice -Common Good Stewardship -Stewardship Integrity -Subsidiarity, Association & Participation S

Living Our Values Actions Reverence We honor the sacredness and dignity of every person. I connect with compassion and courtesy I respect every person I use preferred names, introduce myself, my role, and what I am doing I smile, acknowledge others, open doors, make eye contact, and say please and thank you I am aware of my facial expressions and body language Commitment to Those Who are Poor We stand with and serve those who are poor, especially those most vulnerable. I reach out to help those in need I escort patients/family to their location I notice when others are suffering or struggling and reach out to comfort and assist them Justice We foster right relationships to promote the common good, including sustainability of Earth. I make every moment matter I build and maintain healthy and trusting relationships I avoid judging others because of differences or circumstances I listen and avoid interrupting and multitasking Stewardship We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care. I engage every day with an owner's mind and a servant's heart I support others in fulfilling our Mission I own every problem and seek to find a resolution I practice self-care and invest in my own resilience Integrity We are faithful to who we say we are. I am a champion for our Mission and Core Values I put people at the center of all I do by being present and attentive I practice gratitude I take responsibility for my role as a team member Catholic identity, sensibilities, core values manifested in concrete behaviors 22

Mission Integration: Ministry Formation Catholic Identity Organizational Ethics Legacy Stories Ministry Formation (Incorporation) Board / Governance Executive Leaders Physicians Managers / Directors Colleagues ERDs Catholic Social Practice 23

Ministry Formation Ministry formation is a dynamic, life-long, selfreflective process that is informed by: - personal experiences, - Catholic tradition in the midst of health care, - In order to enhance a colleagues ability to lead the ministry. M

Mission Integration: Spiritual Care Patient / Family Support Colleague Support Reflections Spiritual Care Chaplains Standards of Excellence Continuum of Care Accountability and Quality Bereavement Lending Library Prayer Listening Presence 25

The chaplain exudes compassion for the unit staff; the chaplain is our spiritual leader, colleague, listening partner; prays with us and for us. The chaplain never judges, helps us with perspective, teaches us to reflect, and to grow. The chaplain recognizes our suffering for our patients as they struggle to live; our suffering for the work as we strive to transform our communities. The chaplain is our rock and our security. 2013 CHE Trinity Health 26

Mission Integration: Spirit At Work Honor our Legacies Special Feast Days Spirit At Work Healing Environment Interfaith Recognition Principles of Spirit at Work Workplace Spirituality Celebrations Rituals Meaning Prayer and Reflection Services 27

Mission Integration: Ethics Facilitation ERDs Education Ethics Discernment Organizational Ethics Clinical Ethics Population Health Ethics Research Ethics Policies Catholic Social Principles 3 Realms of Ethics 28

Mission Discernment Model 29

Vision Achievement Mission Integration LIVING OUR VALUES ACTIONS In our daily work and in all we do. Culture Change & Engagement PC2020 Supported CORE VALUES Reverence Integrity Justice Commitment to those who are poor Stewardship SENSIBILITIES HEALTHCARE HISTORY CATHOLIC HISTORY 30

Mission Integration What resonated with you or what are you wondering about mission? 31

Trinity Health System Mission Team 2014 Trinity Health - Livonia, MI 32

Mission Integration Team Sister Mary Ann Dillon, RSM, PhD Executive Vice President, Mission Integration Philip Boyle, PhD Senior Vice President, Mission Integration & Ethics Steve Surprenant, Vice President, Ministry Formation & Incorporation Alan Sanders, PhD Vice President, Ethics Integration & Strategy Jim Letourneau Director, Promoting Catholic Identity and Mission Initiatives Alan Bowman Vice President, Mission Integration, Trinity Health Continuing Care Group 33

Mission Integration Team and. Marie Parker, RSM Director, Mission & Spiritual Care Newtown Square System office Kelly Herron Director, Mission Services & Catholic Identity Livonia System Office 34

Mission Integration System Office Sister Marie Parker, RSM mparker2@trinity-health.org 610-355-2006 Newtown Square Kelly Herron Kelly.Herron@trinity-health.org 734-343-2724 Livonia 35