Minnesota County Supervisor Association Fall Conference 2015 Breezy Point, Minnesota
Building Trust MN Co Supv Assn - Fall Conf 2015 2
What does Trust mean to you? MN Co Supv Assn - Fall Conf 2015 3
Care Benevolence Ability Trust = Willingness to be Vulnerable Character Safety Comfort Love Absence of Fear MN Co Supv Assn - Fall Conf 2015 4
Consistency Espoused Values Values In Action Trust MN Co Supv Assn - Fall Conf 2015 5
Trust MN Co Supv Assn - Fall Conf 2015 6
Who did I play for? MN Co Supv Assn - Fall Conf 2015 7
MN Co Supv Assn - Fall Conf 2015 8 Who do I help now?
What is your Purpose? LeaderShip at the Helm Revenue & ROI Mission, Vision, & Values Quality Balanced Leadership Client Engagement Strategy, Structure & Systems Healthy Purposeful Culture of Trust Products, Services & Processes Engaged Employees Team Effectiveness MN Co Supv Assn - Fall Conf 2015 9
The Talent Sweet Spot Opportunity Skills & Competencies Passion? MN Co Supv Assn - Fall Conf 2015 10
The Research Propensity to Trust Personality Style Trust Worthiness Overall Trust Outcomes MN Co Supv Assn - Fall Conf 2015 11
It all starts with the letter P Preparation Potential Praise Practice Purpose Passion Participation Positive Performance MN Co Supv Assn - Fall Conf 2015 12
Personality MN Co Supv Assn - Fall Conf 2015 13
It is all about Connections Who do you need to connect with more? MN Co Supv Assn - Fall Conf 2015 14
Perception You will see the world differently from the way other people see it. MN Co Supv Assn - Fall Conf 2015 15
Bits 800,000 / 2,000 = 0.5% MN Co Supv Assn - Fall Conf 2015 16
MRI & AI M ost R espectful I nterpretation A ppreciative I nquiry MN Co Supv Assn - Fall Conf 2015 17
Appreciative Inquiry Appreciative Inquiry (AI) is the cooperative search for the best in people, their organizations, and the world around them. It involves systematic discovery of what gives a system life when it is most effective and capable in economic, ecological, and human terms. AI involves the art and practice of asking questions that strengthen a system s capacity to heighten positive potential. It mobilizes inquiry through crafting unconditional positive questions often involving hundreds or sometimes thousands of people. David Cooperrider, Case Western Reserve MN Co Supv Assn - Fall Conf 2015 18
Feedback What worked in that situation? What didn t go so well? What would you have done differently? What might you need to change for the future? What action(s) can you commit to as a result? Would you like to hear some additional thoughts from me? MN Co Supv Assn - Fall Conf 2015 19
Building Trust MN Co Supv Assn - Fall Conf 2015 20
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Johari Window MN Co Supv Assn - Fall Conf 2015 23
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Card Game MN Co Supv Assn - Fall Conf 2015 25
Good Day / Bad Day Cautious Stuffy Indecisive Precise Suspicious Deliberate Questioning Cold Reserved Formal Caring Docile Encouraging Bland Plodding Sharing Patient Reliant Stubborn Relaxed Aggressive Competitive Controlling Demanding Driving Determined Overbearing Strong-willed Intolerant Purposeful Excitable Sociable Frantic Dynamic Indiscreet Demonstrative Flamboyant Enthusiastic Hasty Persuasive MN Co Supv Assn - Fall Conf 2015 26
All Four Colors We each have all four colour energies within us; it is the combination of the four energies that creates the unique YOU. MN Co Supv Assn - Fall Conf 2015 27
Language Use Blue people Greens always Disrespectful language stereotypes, creates negative images and limits potential Reds are so I don t do yellow MN Co Supv Assn - Fall Conf 2015 28
Ask Yourself What color energy do I lead with? 1 Top color - most like you 2 3 4 Bottom color - least like you MN Co Supv Assn - Fall Conf 2015 29
Team Wheel MN Co Supv Assn - Fall Conf 2015 30
Opposite Type Conversation How do they like to go about making Decisions? How do they approach Influencing Others? What is their approach to Detailed work and Analysis? When they have to spend a lot of time Listening and showing the Care to someone, how does that work for them? MN Co Supv Assn - Fall Conf 2015 31
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The Research Participants Surveys sent to 1355 employees and leaders from 18 organizations in the United States ~900 completed surveys Measures Personality Style: 25-frame (self) and 5-frame (of leader) Insights Discovery Trust: Overall Trust measure by Gillespie, 2011 Trustworthiness measure by Mayer & Davis, 1999 Propensity to Trust measure by Ashleigh, 2012 Epistemology: Positivistic Method: Correlation Study (Survey) MN Co Supv Assn - Fall Conf 2015 37
Trust Model Propensity to Trust Personality Style Trust Worthiness Overall Trust Outcomes MN Co Supv Assn - Fall Conf 2015 38
Trust & Personality Propensity to Trust Trust Worthiness MN Co Supv Assn - Fall Conf 2015 39
Good Day Bad Day Tw pt Cautious Precise Deliberate Questioning Formal Competitive Demanding Determined Strong-willed Purposeful Stuffy Indecisive Suspicious Cold Reserved Aggressive Controlling Driving Overbearing Intolerant Caring Encouraging Sharing Patient Relaxed Sociable Dynamic Demonstrative Enthusiastic Persuasive Docile Bland Plodding Reliant Stubborn Excitable Frantic Indiscreet Flamboyant Hasty pt Tw MN Co Supv Assn - Fall Conf 2015 40
Propensity & Trust Worthiness Propensity to Trust Trust Worthiness MN Co Supv Assn - Fall Conf 2015 41
Overall Trust & Outcomes Overall Trust Outcomes MN Co Supv Assn - Fall Conf 2015 42
Consistency Espoused Values Values In Action Trust MN Co Supv Assn - Fall Conf 2015 43
Inconsistency Bad Day Excitable Frantic Indiscreet Flamboyant Hasty Flipped Out Emotional Extremes Verbose Headless chicken MN Co Supv Assn - Fall Conf 2015 44
Consistency Good Day Green Caring Encouraging Sharing Patient Relaxed Good Day Blue Cautious Precise Deliberate Questioning Formal MN Co Supv Assn - Fall Conf 2015 45
Outcome Leader Performance MN Co Supv Assn - Fall Conf 2015 46
Outcome Employee Performance MN Co Supv Assn - Fall Conf 2015 47
Outcome Employee Engagement MN Co Supv Assn - Fall Conf 2015 48
Outcome Trust in Team MN Co Supv Assn - Fall Conf 2015 49
Outcome Trust in Organization MN Co Supv Assn - Fall Conf 2015 50
Team Effectiveness 51 MN Co Supv Assn - Fall Conf 2015
RECOGNIZING TYPE MN Co Supv Assn - Fall Conf 2015 52
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PROFILES MN Co Supv Assn - Fall Conf 2015 59
Face Validity Read the Overview Section on pages 5-7 Put a by anything that is REALLY like you Put a by anything that you simply agree with Put a? By anything you are not sure of Put an X by anything you do not agree with For every X subtract 2% from 100% to get your score e.g. 2 X s is 4% 100 4 = 96% MN Co Supv Assn - Fall Conf 2015 60
25 Frame Evaluator 3. Calm and even-tempered Determined and dominant Buoyant and light-hearted Exact and precise L 1 2 3 4 5 M L 1 2 3 4 5 M L 1 2 3 4 5 M L 1 2 3 4 5 M 6 6 M Conscious Persona 3 3 5 0 50% 0% 100% 83% L MN Co Supv Assn - Fall Conf 2015 61
Left Hand Graph Conscious Persona Who we think we are, who we want to be, who we believe we are expected to be. How people might experience you when you are consciously interacting with them The Persona was a mask worn by actors in Ancient Greece to convey the personality of the part they were playing. MN Co Supv Assn - Fall Conf 2015 62
Right Hand Graph Less Conscious Persona How people might experience you when you are not consciously interacting with them the more instinctive you The Less Conscious you - your shoes-off self. MN Co Supv Assn - Fall Conf 2015 63
The Preference Flow Graph Determines which preferences are currently having an impact on your work style and which are having less Shows the energy change from the Less Conscious to the Conscious Graph We see colors but not wave-lengths. - Carl G. Jung MN Co Supv Assn - Fall Conf 2015 64
The Rings MN Co Supv Assn - Fall Conf 2015 65
Adapting & Connecting Cool Blue With Passion Grace Fiery Red With Earth Green With Power Focus Sunshine Yellow With MN Co Supv Assn - Fall Conf 2015 66
Had Enough? MN Co Supv Assn - Fall Conf 2015 67
Take Action!!! MN Co Supv Assn - Fall Conf 2015 68
Contact Information Dr. Robert T. Sicora 612-251-7766 Robert@SicoraConsulting.com www.sicoraconsulting.com MN Co Supv Assn - Fall Conf 2015 69
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