7 Linking Entry Timing (ET) and Entry Mode (EM) Decisions in International Market Expansion by Malaysian Construction Firm: Toward the Development of

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1 Contents Part I Entrepreneurship 1 The Determinants of Technological Innovation Adoption in Malaysian SMEs... 3 Noni Ngisau 2 Market Orientation Conception on Commercialization of University Research Products with Moderating Effect of Organizational Culture Nur Syahira Abd Latif, Azizan Abdullah, Nawawi Mohd Jan, and Ahmad Shazeeer Mohamed Thaheer 3 The Customers Perception Toward Secret Recipe s Reputation by Using the Reptrak Model Nur Farhana Mohd Sah and Zulhamri Abdullah 4 Examining the Applicability of Outside-In Open Innovation Approaches for Small B-to-B Businesses Johannes Moser and Georg Hauer 5 Export Readiness Among Small- and Medium-Sized Enterprises in Malaysia Herwina Rosnan, Shamsul Baharin Saihani, Nuryusmawati Yusoff, and Norzaidi Mohd Daud Part II Management and Marketing 6 Members of Parliament (MPs) and Internet Communication in Malaysia: An Empirical Study of Perceived Individual Factors and Continuance of Use Ahmad Naqiyuddin Bakar and Abdul Rauf Ambali vii

2 viii Contents 7 Linking Entry Timing (ET) and Entry Mode (EM) Decisions in International Market Expansion by Malaysian Construction Firm: Toward the Development of ETEM Model Che Maznah Mat Isa, Hamidah Mohd Saman, Aini Jaapar, and Siti Rashidah Mohd Nasir 8 Factorial Structure of Spiritual Intelligence Towards Purchasing Decision Towards Halal Cosmetic Product Azreen Jihan Che Mohd Hashim and Rosidah Musa 9 The Relationships Between Talent Management Practices, Employee Engagement, and Employee Retention in the Information and Technology (IT) Organizations in Selangor Nurul Ezaili Alias, Norzanah Mat Nor, and Roshidi Hassan 10 Impact of Organizational Image in Determining the Level of Engagement Among Commercial Banks Employees I.A. Hussain, N.A. Ishak, N. Daud, and N. Yunus 11 HRM Practices and Organizational Performance: A Conceptual Model on the Performance of Acquiring Companies Syazliana Astrah Mohd Idris, Rabiah Abdul Wahab, and Aini Jaapar 12 IPA vs. SERVQUAL: Service Quality Measurement for Higher Education Industry Mohd Raqib Zakariah, Sahidah Zakariah, and Jaafar Pyeman 13 Exploring the Relationships Among Transformational Leadership, Organizational Culture, and Product Innovation Using PLS-SEM Nor Hazana Abdullah, Nor Aziati Hamid, Alina Shamsuddin, and Eta Wahab 14 Managing and Improving the Duration in Computing the Vehicle Speed: A Case Study Mohd Akram Adnan, Mohd Akmal Suhaimi, Nor Izzah Zainuddin, and Tuan Badrol Hisham Tuan Besar 15 The Effects of Brand Orientation, Brand Distinctiveness, and Design Innovation on the Brand Performance of the Malaysian Furniture Manufacturing Firms Puteri Fadzline Tamyez, Norzanah Mat Nor, and Syed Jamal Abdul Nasir Syed Mohamad 16 Supply Chain Robustness and Resilience for Firm s Sustainability: Case Studies on Electronics Industry Ainul Haniza Mohd Rashid and Siew-Phaik Loke

3 Contents ix 17 Generation Y and Job Satisfaction: Work Styles, Professional Expectations, and Career Concerns Sharizan Sharkawi, Amina Josetta Kayani, and Mazlina Ahmad Zayadah 18 Antecedents in Developing a Risk Culture in Public Listed Companies (PLCs): Introduction to Enterprise Risk Management (ERM) Khairunnisa Yussof, Yon Bahiah Wan Aris, and Nur Aina Abd Jalil 19 Factors Contributing to Paddy Farmers Intention to Participate in Agriculture Takaful Nurul Aien Binti Abd Aziz, Zuriah Abd Rahman, and Yon Bahiah Wan Aris 20 Employee Prosocial Motivation and Interpersonal Citizenship Behavior: The Supervisor Rating of Leader-Member Exchange Quality as a Mediator Shereen Noranee, Noormala Amir Ishak, Raja Munirah Raja Mustapha, and Mohamad Shahril Mohamad Besir 21 Smartphone Product Appearance: What Drive Consumers Purchase Decision? Mohd Hamirul Mohd Puad, Ahmad Radzi Yusof, and Siti Zaleha Sahak 22 A Conceptual Framework on Determinants of Enterprise Risk Management (ERM) Adoption: A Study in Manufacturing Small and Medium Enterprises (SMEs) Siti Musliha Mohd Idris and Azizan Abdullah 23 Criteria Selection for Halal Casual Dining Restaurant Ahmad Rusydi Razak, Hadijah Iberahim, and Rohana Kamaruddin 24 Impact of Mindful Consumption (MC) on Investment Decision: A Study Within Malaysian Individual Investors Ahmad Baihaqi Abd Malek, Ismah Osman, Sharifah Faigah Syed Alwi, Ruhaini Muda, and Saadiah Mohamad 25 PADI Model: The Role of Malaysian s Emotional Experience on National Car Wan Nadiah Mohd Nadzri, Rosidah Musa, and Md Nasarudin Hussin 26 Corporate Image and Brand Identification of Islamic Banks: The Perspective of Customers Ismah Osman, Husniyati Ali, Imani Mokhtar, Fatimah Setapa, and Ahmad Baihaqi Abd Malek

4 x Contents 27 Career Commitment and Intention to Leave Among ICT Professionals in Malaysia Safiah Omar and Fauziah Noordin 28 Enhancing Business Performance Through Supply Chain Integration Strategy of Food Processing Industry in Malaysia: A Conceptual Paper Zurita Mohd Saleh and Rosmimah Mohd Roslin 29 Work and Home Demands on Work-Family Conflict Among Academicians in Achieving Work-Life Balance: A Conceptual Study Wan Edura Wan Rashid, Aida Shekh Omar, and Maimunah Mohd Shah 30 Evaluating Loyalty Intention Through the Influence of Servicescapes and Shoppers Experiential Values Zuraini Alias, Mokhtar Abdullah, Rosmimah Mohd Roslin, and Siti Halijjah Shariff 31 The Relationship Between Human Resource Diversity Management Practices and Organizational Citizenship Behavior Ahmad Nizan Mat Noor, Shaiful Annuar Khalid, and Nik Ramli Nik Abdul Rashid 32 Shareholder Activism in Malaysia: Exploring a Missing Parameter Sarina Othman and William G. Borges 33 Linking Superior Influence, Peer Influence, and Locus of Control to Ethical Behavior: A Conceptual Model Nusrah Samat, Noormala Amir Ishak, and Aizzat Mohd. Nasurdin 34 Measuring Walkability Attributes of Pedestrian Rail Commuter: A Pilot Study H. Mokhlas, N.A. Hamid, M. Mustafa, and R. Sham 35 Experiential Marketing Influence on Customer Lifetime Value of the Hotel Industry Bahareh Sadat Hosseini and Rosmimah Mohd Roslin 36 The Effects of Indirect Experience of Hotel Customers on Brand Association and Loyalty in Iran Robabeh Sadat Hosseini and Artinah Zainal 37 Information Technology and Competitive Advantages Among Small and Medium Enterprises in Malaysian Tourism Industry Leviana Andrew and Ariff Md Ab Malik

5 Contents xi 38 Social Support, Academic Self-Concept, Education Goals, Academic Aspiration and Decision to Study Among Residential Students of a Malaysian Public University Nasuddin Othman, Fauziah Noordin, Norzana Mat Nor, Zaiton Endot, and Azida Azmi Part III Economics and Finance 39 Factors Affecting External Debt in Malaysia: An Empirical Investigation Jaafar Pyeman, Nor Halida Haziaton Mohd Noor, Wan Mohd Firdaus Wan Mohamad, and Akmal Asyraf Yahya 40 Relationship Between Foreign Direct Investment and Financial Development Azlina Hanif and Sazlin Suhalmie Mohd Shariff 41 Short-Run Performance of Malaysian Acquiring Firms in Cross-Border Mergers and Acquisitions Kamal Fahrulrazy Rahim, Noryati Ahmad, Ismail Ahmad, and Fahmi Abdul Rahim 42 Preliminary Investigation on the Determinants of Household Debt Burden Siti Aminah Mainal, Nor Akila Mohd Kassim, Catherine S.F. Ho, and Jamaliah Mohd Yusof 43 An Examination of FDI in China, Singapore, and Malaysia Anita Hasli, Catherine S.F. Ho, and Nurhani Aba Ibrahim 44 Developing Primary Market Spread and Measuring Financial Performance of Staff Housing Government Loans Mohammed Hariri Bakri, Rosalan Ali, and Shafinar Ismail 45 Financial Behavior of Credit Cardholders on the Implementation of Tiered Interest Rate Husniyati Ali, Sarina Shafri, Ismah Osman, Imani Mokhtar, Fatimah Setapa, and Zuraidah Ismail 46 Nonlinearity Between Ownership Concentration and Firm Value Hamizah Hassan, Salwana Hassan, Norzitah Abdul Karim, and Norhana Salamuddin 47 Harmonization of Islamic Insurance Models within the Shari ah Parameter in Selected Countries Fatima A. Galal, Zuriah A. Rahmanm, and Mohamed Azam M. Adil

6 xii Contents 48 Bank Fragility and Its Determinants: Evidence From Malaysian Commercial Banks Nurul Farhana Mazlan, Noryati Ahmad, and Norlida Jaafar 49 Indirect Financial Distress Costs: Evidence from Trading and Services Sector Norhisam Bulot, Norhana Salamudin, Wan Mohd Yaseer Mohd Abdoh, Noor Hafizha Muhamad Yusuf, and Hasyeilla Abd Mutallib 50 Determinants of Indirect Financial Distress Costs Norhisam Bulot, Norhana Salamudin, Wan Mohd Yaseer Mohd Abdoh, Noor Hafizha Muhamad Yusuf, and Hasyeilla Abd Mutallib 51 Assessing of Malaysian Firms Cross-Border Merger and Acquisition Efficiency Kamal Fahrulrazy Rahim, Noryati Ahmad, and Ismail Ahmad 52 Nonlinear Relationship Between Debt and Firm Value in Malaysian Firms Salwana Hassan, Hamizah Hassan, Norzitah Abdul Karim, and Norhana Salamuddin 53 Factorial Validation of Salient Beliefs Pertaining to Islamic Financing Instrument Mariatul Aida Jaffar, Rosidah Musa, and Ku Aziliah Ku Mahamad 54 Gold Investment Account in Malaysia: Comparative Review of Gold Investment Scheme Between Maybank Bhd. and Genneva Malaysia Sdn. Bhd H.A. Zainal-Abidin and P.L. Tan 55 Who Consumes Fresh Fruits in Malaysia? Analysis on Socio-demographic Influence Shahariah Asmuni, Jamaliah Mhd Khalili, Nur Bashirah Hussin, Zahariah Mohd Zain, and Nor Aisah Ahmad 56 Impact of Demographic Factors and Work Environment on Fertility Rates in Malaysia Nurfarahain Mohd Saleh and Geetha Subramaniam 57 Transformational Leaders and Organizational Performance Rashidah Kamarulzaman and Saadiah Mohamed

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