Engage Parishioners Through An Annual Offertory and Communication Plan

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1 Engage Parishioners Through An Annual Offertory and Communication Plan Region XI Stewardship Conference May 5, 2014 Terry Poplava Director of Marketing, Sales and Customer Service Our Sunday Visitor Offertory Solutions

2 Agenda 100 Years Foundation in Stewardship Aligning Parish Plans with Parishioner Gifts and Priorities Annual Plan for Offertory and Communications Sample Timeline Coordinating Resources to Support the Plan Offering Envelopes Communications and Website Online Giving Increased Offertory

3

4 AN ONGOING PLAN GROUNDED IN STEWARDSHIP

5 We Are Gifted! Christ has no body now on earth but yours; yours are the only hands by which he can do his work, yours are the only feet by which he can go around the world, yours are the only eyes through which his compassion can shine forth upon a troubled world. Christ has no body now on earth but yours. Teresa of Avila, quoted in Simple Abundance, Sara Ben Breatknach

6 Seven Steps to Success 1. Personal Witness 2. Commitment of Leadership 3. Hospitality, Evangelization and Outreach 4. Communication and Education 5. Recruiting, Training, and Recognizing Gifts of Time and Talent 6. Stewardship of Treasure 7. Accountability Stewardship: A Disciples Response

7 Finances and Sacrificial Giving

8 PARISHIONER GIFTS AND PRIORITIES

9 Gifts and Strengths Celebrate talents Find the right role for parishioners Foster a sense of engagement St. Gerard Magella, Port Jefferson Station, NY Archdiocese of Seattle Parishes St Matthew Catholic Church, Tyrone, GA

10 Why Do Members Give? They believe in the mission of the organization They have a high regard for leadership in the organization They believe the organization is fiscally responsible - Not My Parents Offering Plate, J. Clif Christopher (pg 13)

11 Engaged Church Members Give From a Sense of Abundance Engagement Hierarchy: Where are we going? Do I Belong Here? What Can I Give? What Do I get? Winseman Growing an Engaged Church

12 Sustaining Offertory and Service Accountability Open forum on finance 29% increase in contributions From Zech: Best Practices in Stewardship Parish newsletter 20% increase in contributions, 22% increase in service time, 17% increase in spiritual time, 19% increase in outreach From Zech: Best Practices in Stewardship Teach True Stewardship All 12 Months Annually complete commitment cards for gifts of: - Time Prayer - Talent Service in parish ministries - Treasure

13 ALIGNING THE PARISH PLAN

14 Parish Focus and Intent

15 Engagement Leads to Generous Giving

16 ANNUAL PLAN SAMPLE TIMELINE

17 Annual Plan for Offertory and Communications

18 THE PIECES OF THE PLAN

19 Key Tools for Contributions Online Giving Offering Envelopes Increased Offertory Programs Make sure they work together to get the most out of all of them

20 ONLINE GIVING

21 Sacrificial Giving Should your donations consist of leftovers? Or should they be a planned gift?

22 Online Giving Overview Promotes sacrificial/first fruits giving Online gifts are larger than cash/check donations ACH, EFT, Online Giving - what s the difference? Your program should streamline your bookkeeping Givers are in control of their donations and account Web based/mobile friendly interface Low lead time for deposits Offertory or event payments

23 Online Donations are Larger

24 Steps to Success for Online Giving Plan Electronic Giving as Part of Overall Offertory Chuck Zech Electronic giving is, in effect, a pledge Connect with Mass through envelopes or e-giving cards Assign a Lay Leader to Online Giving Set a Goal for Parishioner Use Express Gratitude for all Gifts Actively Promote Electronic Giving Adhere to Security Standards 24

25 OFFERING ENVELOPES

26 Review Your Current Program Review your offertory program annually Include all key staff Assess designs Coordinate with online giving Incorporate Program themes Develop your communication plan Inserted letters Record of contribution cards Promotional flyers

27 High Impact Designs

28 High Impact Designs

29 High Impact Designs

30 Record of Contribution Card Inserts

31 Coordinate Giving Options Provide electronic giving or other gift types as options on envelopes. Coordinate messages to be consistent on envelopes, web sites and online giving sites. Reinforce all giving options.

32 COMMUNICATIONS

33 Parish website Key Tools for Communications Christmas and Easter holiday communications State of the Parish reports and newsletters Envelope packet inserts Increased Offertory /Stewardship of Treasure

34 Engage Parishioners in the Parish Mission Use all your resources and tools to describe your parish Help parishioners connect and engage

35 Print and Electronic Communication Engage parishioners through images and textual content Use multi-media Include financial updates

36 PARISH WEBSITES

37 A Virtual Front Door to the Parish Scot Landry, Chapter 7 of The Church and New Media : Every one of the Church s media vehicles is a virtual front door to the Church and we want it to be welcoming, well cared for, and worthy of someone s visit. For example, if a parish church had a dilapidated front door, with graffiti on it, and a broken sign with outdated Mass times many that might otherwise want to stop in for a visit might keep on moving. Similarly, new media vehicles that are out of date, too out ofstyle, and don t warmly welcome newcomers and encourage them to become regular visitors miss a big opportunity.

38 Why Focus on the Website? Extend the impact of the parish Provide Catholic guidelines for parishioners Reach people who are searching

39 Who is the Audience for the Parish Website? Regular parishioners Newcomers People seeking to return People looking for information

40 Primary Website Characteristics 1. Appearance/Navigation 2. Content/Information 3. User-Friendly Functionality

41 Best Practices Name, Address and Diocese Association

42 Best Practices Parish Photo

43 Best Practices Interactive Map and Directions Live Feeds and Links at Bottom

44 Best Practices Parish News or Catholic News

45 Best Practices Information for Newcomers

46 Best Practices Information about Our Faith

47 INCREASED OFFERTORY

48 Survey for Increased Offertory n > % of respondents who do a program see increases

49 Plan the Use of Increased Offertory Programs Incorporate stewardship teaching as appropriate. Determine underlying causes for decreased giving. Incorporate our other tools (envelopes, mailings and electronic giving) to provide a consistent message. Set a plan to sustain giving. Status reporting and financial accountability

50 Capture Attention Keep your community up to date on the parish Present financial information regularly Engage parishioners in new projects and in the direction of the parish

51 Benefits of Increased Offertory Renew parishioner awareness of parish mission Refresh levels of financial commitment Reinforce the relationship between financial commitment and parish mission Gauge spiritual health and engagement of the parish community

52 Connect Giving to Parish Mission I Love My Parish His Heart Our Hands Grateful Giving, Joyful Living Joyful Living, Grateful Giving In Abundance for God s Blessings New Beginnings, New Promises Invest Your Treasure, Grow Your Faith Spirit Led Giving

53 $25,000 What Can A Parish Do With An Extra: Begin a clothing ministry Deliver meals for the poor $50,000 Fund a parish food pantry Onsite parish nurse $100,000 Parish transportation service

54 Celebrating Parish Community St. Theresa the Little Flower Sent youth to diocesan events and National March for Life in Washington D.C. Kept pastoral resources that were in danger of being cut before increased offertory program

55 Engagement Opens the Door to Discipleship Build Parishioner Engagement Connect financial giving to spirituality and mission Help parishioners understand the direction of the parish in terms they can grasp Give parishioners a part in setting the parish direction Keep Parishioners Informed Show results and inform parishioners of results Tell Your Wonderful Story Celebrate your parish community!

56 Use an Annual Plan More than branding. Celebrate accomplishments and describe the next step for your parish. Create a schedule Envelope Mailing and Inserts Online Giving Updates Web Site Content Updates Stewardship Commitment and Renewal Status Reporting Welcome People Home

57 Thank You Terry Poplava ext Sharon Kaiser ext Liz Coon ext Dearest lord, teach me to be generous; teach me to serve you as you deserve; to give and not to count the cost. IGNATIUS OF LOYOLA ( )

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