PUTTING THE MISSION FIRST IN OUR COMMUNITIES. The Salvation Army- Northeast Ohio Division Service Extension Department

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1 PUTTING THE MISSION FIRST IN OUR COMMUNITIES The Salvation Army- Northeast Ohio Division Service Extension Department

2 SERVICE EXTENSION DIRECTOR WELCOME

3 HOUSEKEEPING Housekeeping Items: o Cell phones off/silent o There will be 10 minute break o There will be time allotted for Q&A at the end of the presentation

4 Service Extension Staff Introductions: Tom Thurn- Service Extension Director Darcee Cormany- Field Representative Mark Fahringer- Field Representative Tony Houshour- Field Representative 36 years 17 years 11 years 8 years

5 NEOSA DIVISION

6 Service Extension Department Director s Statement Good Programs + Good People + Good Administration = Good Community Support

7 Service Extension Department Director s Statement Affirms and expands our long held conviction that high quality social services attract a high level of funding. Donors want to give to effective and winning organizations, and the local Salvation Army Service Unit is just such organization. * In 65 small towns across the Northeast Ohio Division, nearly $600,000 was raised for direct service in the weeks leading up to Christmas each of the past three years.

8 COMPASSION INTO ACTION Leads to ministries centered on providing the core services long associated with The Salvation Army. Examples include: Providing that safety net for folks who have fallen through the cracks Moving families toward a sustainable and stable future Helping the inmate we ve pastored inside the prison to be a productive member of society outside the prison Providing clean-up kits, food, clothing, and shelter to victims of disasters

9 Good Programs + Good People + Good Administration Good Community Support

10 NEOSA SERVICE EXTENSION DEPARTMENT BACKGROUND 122 Service Unit Communities Over 90% of our operations are volunteer based Mom and Pop shops to stand alone operations Primary operations cover emergency and social service assistance with seasonal programming

11 The three S s best expressed the way in which the Army administered to the down and outs : first, soup; second, soap; and finally, salvation. -William Booth

12 THE SALVATION ARMY MISSION STATEMENT The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. THE SERVICE EXTENSION MISSION STATEMENT The mission of The Service Extension Department is to meet human need promoting the redemptive and life-changing process in the recipient, donor, and volunteer.

13 CORE PERSPECTIVES OF THE MISSION WE WILL meet human need- WE WILL Share the Love of Jesus Christ- WE WILL be a transforming influence in our communities- SERVICE EXTENSION DEPARTMENT CORE PERSPECTIVES We will meet human need promoting the redemptive life changing process in the Recipient, Donor and Volunteer

14 Actual Letter from 49-9 Project client describing his experience with Service Extension employee Stephanie Walker

15 SERVICE EXTENSION CORE VALUES Compassion Respect Excellence Integrity Cooperation Relevance Celebration

16 COMPASSION WE WILL REACH OUT TO OTHERS AND CARE FOR THEM.

17 RESPECT WE WILL PROMOTE THE DIGNITY OF EACH PERSON.

18 EXCELLENCE WE WILL STRIVE TO BE THE BEST AT WHAT WE DO AND A MODEL FOR OTHERS TO EMULATE.

19 INTEGRITY WE WILL BE HONEST AND TRUSTWORTHY.

20 COOPERATION WE WILL ENCOURAGE AND FOSTER TEAM WORK AND PARTNERSHIPS.

21 RELEVANCE WE WILL COMMIT TO THE PURSUIT OF INNOVATION AND EFFECTIVENESS IN OUR MINISTRIES.

22 CELEBRATION WE WILL GIVE THANKS BY MARKING MILESTONES AND SUCCESS.

23 While women weep, as they do now, I ll fight While little children go hungry, as they do now, I ll fight While men go to prison, in and out, in and out as they do now, I ll fight While there is a drunkard left, I ll fight While there is a poor lost girl upon the streets, While there remains one dark soul without the light of God, I ll fight- I ll fight to the very end. -William Booth

24 INTERMISSION

25 The Salvation Army Service Extension Department has a strong commitment to develop and evaluate programs and services according to the changing needs of the individuals and communities served. COMPASSION IN ACTION is our priority when assisting those with dire basic needs.

26 RELEVANT SOCIAL SERVICE MINISTRIES IN ACTION o Emergency Financial Assistance o Emergency Disaster Services o 49-9 Re-entry Project o Back to School and Christmas Programs o Strive to Thrive o Clothing Closets o Summer Feeding Program o Stork s Nest o Food Pantries o Meal and a Message

27 EMERGENCY FINANCIAL ASSISTANCE

28 Social Service Ministries Safety Net Services-Level One, Crisis Client Intake Voucher Writing Financial Assistance Review Immediate Crisis Averted Service Coordination- Level Two, Stability Case Management Community Collaboration Measured Outcome Client Sustainability-Level Three, Self sufficient

29 EMERGENCY DISASTER SERVICES

30 Emergency Disaster Services Prepared and Educated Volunteers Provide Quality Service Promote Compassionate Professionalism Participate in Successful Agency Collaborations -Local -Regional -Federal

31 49-9 RE-ENTRY PROJECT

32

33 SEASONAL PROGRAMS BACK TO SCHOOL CHRISTMAS PROGRAMMING

34 STRIVE TO THRIVE

35 CLOTHING CLOSETS

36 SUMMER FEEDING PROGRAMS

37 STORK S NEST

38 FOOD PANTRIES

39 MEAL AND A MESSAGE

40 INTEGRATED MINISTRIES The Service Extension Department will reinforce a cooperative approach to working with Corps Community Centers, building on unique strengths and capabilities that result in a common mission to the communities served. Build relationships with Corps Community Center Officers Create Continuum of Care for 49-9 graduates with Corps Community Centers Participate on County and Area Service Advisory Boards Organize Special Events Camp NEOSA 5 day resident camp located on Leesville Lake in Carroll County, OH Providing fellowship and Christian Education for over 360 children from Service Unit Communities

41

42 Strategies for a vibrant service extension Recruit Train Empower Commit Refine

43 Strategies for a vibrant service extension Recruit Identify Identify Motivation Ministerial Associations Civic groups and clubs Motivation Compassion Compassion Placement Representation in each zip code Placement

44 Strategies for a vibrant service extension Train One on One One on One Regional Standardized Operating Procedures Regional Financial Structure Policy Policy Procedure Procedure Program Requirements

45 Strategies for a vibrant service extension Empower Vision Vision Challenge Enunciated strategy for program development/fund deployment Challenge Endorsement Endorsement Implement Create Home Town Endowments and other substantial reserves Implement

46 Strategies for a vibrant service extension Commit Leadership Development Leadership Develop- ment Internal and external conferences and seminars Growth Continuing Education Growth Continuing Education Develop long term growth plan for each Service Unit

47 Strategies for a vibrant service extension Refine Maximize Efficiency Effectiveness Professionalism Maximize Effectiveness Efficiency Professionalism Recognizing when programs need introduced, tweaked, or phased out based on the effectiveness or need.

48 Good Programs + Good People + Good Administration Good Community Support

49 FINANCIAL PLAN We are committed to not only maintaining but also enhancing our financial relationships with: Donors United Ways Foundations Corporate Partners Government Entities

50 FINANCIAL PLAN LOCAL FUNDRAISING The power of LOCAL COMMUNITY White Mail: Money that walks through the front door Special Events: golf outings, donut days, National Salvation Army Week Christmas in July: mid-year fundraising efforts Red Kettles : Thanksgiving through Christmas Nearly $600,000 was raised for direct service in the weeks leading up to Christmas each of the past three years.

51 FINANCIAL PLAN MAIL APPEAL The power of REGIONAL COMMUNITY

52 FINANCIAL PLAN FUNDING PARTNERSHIPS The power of CORPORATE COMMUNITY United Way Foundations Corporations State and Federal Entities

53 Good Programs + Good People + Good Administration Good Community Support

54 Q & A

55

56 THANK YOU FOR YOUR ATTENTION Please feel free to contact us for more information or with further questions: Tom Thurn - tom.thurn@use.salvationarmy.org Darcee Cormany - darcee.cormany@use.salvationarmy.org Mark Fahringer - mark.fahringer@use.salvationarmy.org Tony Houshour - william.houshour@use.salvationarmy.org

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